Support Services II - Outpatient Central Clinic

Who We Are

ColumbiaCare is a non-profit, behavioral health and Veterans service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.

About the Program

Our Outpatient Program provides assessment and evaluation, treatment plan development, and provides clinically indicated outpatient therapy, case management, skills training, and psychiatric (medication) services. The Psychiatric Services Team operates as a branch within the Outpatient Program, specializing in psychiatric, nursing, and medication services. Psychiatric services are provided both on-site and remotely through telemedicine.

About the Position

We have a Full-Time opening for Support Services II, which will provide administrative support to our Outpatient Services Program. This position consists of answering phones, directing calls, greeting visitors; scheduling appointments; making follow up and reminder calls; enrolling clients in services; collecting accurate required intake data; interacting with our EMR on a daily basis to create and maintain client records; and assisting with accounting procedures. Will be working one-on-one with our team of Therapists and Psychiatric Providers. Other duties may include processing incoming and outgoing mail; distribution of correspondence; label printing; generating letters; organizing and maintaining a filing system of both current and archived records; coordinating travel arrangements; running various errands in company vehicles; providing support to our Outpatient Services staff, and other duties as assigned.

Work Schedule: Monday - Friday, 8:00am-5:00pm

Qualifications

The ideal candidate will have a positive and cheerful personality, continually demonstrate professionalism, as well as be flexible, self-motivated, and eager to learn.

The following criteria REQUIRED:

Two (2) Years of Administrative/Medical Office experience

Experience using an electronic medical records and ability to learn new computer programs quickly

Excellent verbal and written communication skills

Strong customer service skills and experience

Good attention to detail, multi-tasking, and organizational skills are essential

Additional qualifications PREFERRED:

Associates Degree in Business, Communications, or a related field

Accounting experience

A working knowledge of Apple equipment

Successful applicants MUST also have a valid Oregon driver’s license, maintain a safe driving record, and the ability to pass a DHS criminal background check.

Pay & Benefits

Starting at $15.00 per hour/DOE. ColumbiaCare offers a comprehensive benefits package for full-time employees, which includes: medical, dental, and vision coverage; a wellness reimbursement program; substantial sick and vacation accruals (12 days per year each); once eligible, nine (9) paid holidays, and a 403(b) plan with a generous 6% company match immediately vested. Our organization is qualified for federal student aid public service loan forgiveness program. For more information about our employment benefits, please visit our Career Page at www.columbiacare.org/careercenter.

We are proud to be an Equal Opportunity and Affirmative Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status.

HOW TO APPLY:

For more details about on how to apply, please visit our website http://www.columbiacare.org/ and/or view our CAREER CENTER page at http://www.columbiacare.org/careercenter.html. Our employment opportunities are listed by region, select SOUTHERN OREGON.