Program Administrator: IDD Residential

Caring Hands, transportation and adult day program for seniors and people with disabilities, seeks an administrator that is enthusiastic, compassionate, kind, and reliable. This position will be a combination of administrative responsibilities working one on one with specific clients, host home providers, case managers, and the State. The responsibilities for this position include directing and overseeing the day-to-day operations of our residential services (that is licensed and inspected by the State of Colorado). Plans, organizes, and interprets the policies of the residential department's services, objectives, and standards practices. Assures compliance with Federal and State regulatory agencies to include, but not limited to, staffing requirements, medical and non-medical services provided, dietary regimens, social activities, staff education, and safety plans, etc. Responsible to identify potential abuse and neglect cases and report to the regulatory agency as necessary. Monitors program services to assure quality of care and to recommend changes in program guidelines as necessary to meet the needs of clients served in the residential program. Recommends a budget to implement stated objectives. Fosters a professional, healthful environment and an atmosphere of positive employee morale.

Hours: Tuesday through Friday from 7:00am to 4:00pm or Wednesday through Friday from 7:00am to 4:00pm

Essential Duties and Responsibilities:

Must understand and accept that the needs of the client define the parameters of host home provider (HHPs) duties; the Director will outline any changes in staff or HHPs duties as the appropriate for the needs of the client

Always consult with the Director in the event of questions regarding a client's Individualized Services and Support Plan (ISSP)

Participate in training provided to learn about developmental develop, best practices, the individual participant's needs and goals, correct documentation, and any other job-related responsibilities

Collaborate with the client's guardian and/or group day program staff/ HHP in order to keep open communication regarding the member's progress

Provide appropriate training in independence, self-care, communication, social skills, recreational and leisure skills, and/or vocational and pre-vocational skills; assist in all areas of programming; member shall never be left alone

Provide necessary supervision of the client in all aspects of the program when needed

Document clients' progress appropriately and submit in a timely manner

Receive supervision and feedback regarding job performance from the Director

Transport members from residence to program, from program to residence, and to community connections

Ensure that the CO DHS records management and documentation rules and Caring Hands' Policy and Procedure Manual are followed without exception

Meet with and participate as required/available in all Caring Hands staff monthly for QA/QI staff meetings

Implement client's Individualized Services and Support Plan (ISSP); assess the status of clients and address all problem behaviors and incidents in the manner outlined in each client's Individualized Services and Support Plan (ISSP)

Provide support in all aspects of life including to not limited to basic self-care and socialization, personal hygiene and grooming, health support, personal assistance, feeding, cooking, laundry, cleaning, transfers, handling of bodily fluids (using universal safety precautions), recreational/vocational/educational activities, nutrition, emotional support, hobbies, etc.

Perform other related administrative duties as assigned

Coordinate a variety of services from a team approach that can be used for consistent planning for clients in the community.

Monitor progress of the client, reassessing continued need and evaluate the quality of services received.

Ensure clients have viable service plans at all times AND address client's service plan needs immediately.

Secure all initial service authorizations where required, as well as re-authorized prior to the expiration of the authorization.

Report critical incident and ensure client safety in the event of incidents.

Provide on-going contact with clients, families, and case managers.

Demonstrate open and clear communication between clients, families, HHPs, and case managers respond to member/family inquires promptly.

Note all changes in diagnosis or medication in the client's chart in a timely manner.

Work with clients in development of skills related to: Community living, such as housekeeping, shopping, cooking, use of transportation facilities, money management; Personal care such as health care, medication self-management, grooming; social relationships; and use of leisure time

Educational activities which include assisting the clients in securing needed education services such as adult basic education and special interest courses; and Pre-vocational activities which focus on the development of positive work habits and participation in activities that would increase the participant's self-worth, purpose and confidence; these activities are not to be job specific training.

Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, contracts, environmental policies, or government regulations

Assists director and general manager

Posts events on company website and social media sites

Serves as communications hub in the event of an emergency

Skills and Qualifications:

Ability to facilitate meetings

Answer multiline phones

Full understanding and adherence to clients' rights policies

Full understanding and adherence to confidentiality rights and policies

Professional dress/language/conduct

Positive and solution focused attitude

Must consent to a pre-employment drug screen

Ability to use office equipment, software, computer, and smart phone

Must have no substantiated findings of abuse or neglect listed with the Colorado Department of Human Services.

Must be able to pass a CBI/FBI fingerprint background check

Must be able to complete all trainings provided by Caring Hands within 30 days of hire including CPR and First Aid certification, and QMAP certification

Must demonstrate competence by exhibiting core skills including technical knowledge, cultural awareness, analytical skills, decision-making, interpersonal skills, communication skills, and clinical skills

Knowledge of basic human physical/psychological needs and simple health and safety precautions

Must be able to perform each essential duty satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

High School Diploma or equivalent with at least 3 years of IDD residential coordination experience at an IDD residential program

Preferred candidate will have at least 5 years of experience teaching or working with individuals with developmental/intellectual disabilities and/or mental health issues and the ability to understand brain injury

Valid driver's license and clean driving record (no more than 6 points in the last 3 years)

Being fluent in a second language is a plus but not required

Job Type: Part-time

Salary: $22.00 /hour