Customer Service Rep / Inside Sales

Kryger Glass is currently seeking an Customer Service / Inside Sales Representative for our Quad Cities market. We are a retail and distribution auto glass company with locations throughout the Midwest.

This is a full-time hourly position in a very busy service center.

We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency.

Hours are M-F, 8 am to 5 pm. Salary is 12-$13/hour, depending on experience.

Benefits include vacation, medical, and casual work environment.

Essential Duties and Responsibilities include the following:

> Talks with customers by phone or in person and receives orders and/or gives quotes

> Determines charges for parts requested

> Accounts receivable duties include; collects deposits, collections of past due accounts, applying payment to accounts.

> Solicits sale of new or additional customers.

> Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

> Other duties may be assigned.

Qualifications include the following:

> Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs

> Demonstrates accuracy and thoroughness

> Strong organizational skills

> Is consistently at work and on time.

If you feel you are qualified and are interested in learning more about the position, please apply utilizing the following link:http://www.krygerglass.com/kryger-careers/?gnk=job&gni=8a78879e7475f49e0174b66d9bc0443b&gns=Craigslist