24 Oct
Customer Service with Human Resource Experience
Pennsylvania, Philadelphia , 19019 Philadelphia USA

Vacancy expired!

NOTE: Candidate can work 100% REMOTE/WFH until Covid-19 situation This is for HR Contact Center to field/support employee queries related to Payroll. Kronos is the application that is being used.

Examples of queries that get
  • How do I enter my time?
  • Where can I access my PayStatement?
  • Where can I find Help Info (Knowledge based articles)?

KEY ASKS:Customer Service experience; will be fielding 50-60 calls a day.HR Background in PayrollKronos/SAP will be good to have

HR background

is critical (What to say and how to say it; Critical thinking; Black/White approach; Using Good Judgement)

Vacancy expired!

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