24 Oct
Help Desk Support Spec I
Tennessee, Oakridge , 37830 Oakridge USA

Vacancy expired!

Apex Systems is HIRING NOW for a Help Desk Technicians seated in Oak Ridge, TN with our top government client. If you are interested in being considered for the role please send your preferred resume in a Word document to Kenner at kberry@apexsystems.com! JOB DESCRIPTION:

  • Provides first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and problem entry via problem tracking tool.
  • Maintain and update tracking tool.
  • Performs predetermined work assignments with detailed instructions.
  • Follows established guidelines, procedures and policies.
  • Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
  • Follows specific, outlined, and detailed procedures.
KNOWLEDGE/SKILLS AND ABILITY:
  • Knowledge of personal computers and a general understanding of computer networks.
  • Choice of action requires more than common sense in that some training and experience is needed before knowing what to do under special circumstances.
EDUCATION AND EXPERIENCE:
  • High school education or equivalent and 1+ years of technical experience.
  • Must be able to obtain or maintain a Public Trust clearance (we can help you obtain one!)
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Vacancy expired!

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