24 Oct
Systems Engineer
Vacancy expired!
- Perform an IT Transition; by swapping out an Old Network & Deploy a New One.
- Configure Server Windows Server 2016, Routers, & Switches – Sonic Firewall
- Image Windows 10 Laptops, Desktops, & Touch Screen Kiosks Machines and Deploy
- Configure Printers to connect to New Network
- Liaison with Telco/ISP companies to insure VOIP & Internet connectivity.
- Communicate with your Remote Support Tech via Mobile Application “Telegram” & “WhatsApp”.
- Provide preventive maintenance on servers and individual computers quickly and efficiently
- Work as a team member to provide local support for our customers' IT needs
- Work with other vendors to troubleshoot and resolve network and server issues
- Install hardware and software either from the office or on location
- Take phone calls and respond as soon as possible while at work or on-call
- Comply with all IT standards of our clients
- Create and update any documentation about work completed for our clients
- Be versatile with your schedule with the flexibility to work some after-hours, weekends, and on-call in rotation with other IT engineers
- Any other duties that are expected of you to continue to provide the utmost in customer support and uphold the reputation of Brillant IT Jobs
- Ability to provide excellent customer service
- Proficiency in Microsoft Windows Server 2008/2012 and Active Directory
- Strong problem-solving skills to offer appropriate solutions
- Proficiency in LAN, WAN and WLAN as well as network security principles, network monitoring and maintenance, and capacity planning
- Knowledge of preferred basic network management practices
- Capability of being organized, able to plan, and able to effectively communicate both in writing and verbally
- Ability to respond promptly to customer questions and requests
- Capability in multi-tasking several ongoing projects. Ability to work with little supervision
Vacancy expired!