24 Oct
Systems Engineer
Vermont, Vermont , 05401 Vermont USA

Vacancy expired!

System Engineer

Brillant IT Jobs, Inc. is an IT Staffing agency partnered with an IT Service Provider based in NYC. They specialize in providing Networking & IT Support for small and medium-sized businesses all over the United States. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology. Our consultants have the best learning opportunities for computer support in the industry.

Description
  • Perform an IT Transition; by swapping out an Old Network & Deploy a New One.
  • Configure Server Windows Server 2016, Routers, & Switches – Sonic Firewall
  • Image Windows 10 Laptops, Desktops, & Touch Screen Kiosks Machines and Deploy
  • Configure Printers to connect to New Network
  • Liaison with Telco/ISP companies to insure VOIP & Internet connectivity.

Responsibilities
  • Communicate with your Remote Support Tech via Mobile Application “Telegram” & “WhatsApp”.
  • Provide preventive maintenance on servers and individual computers quickly and efficiently
  • Work as a team member to provide local support for our customers' IT needs
  • Work with other vendors to troubleshoot and resolve network and server issues
  • Install hardware and software either from the office or on location
  • Take phone calls and respond as soon as possible while at work or on-call
  • Comply with all IT standards of our clients
  • Create and update any documentation about work completed for our clients
  • Be versatile with your schedule with the flexibility to work some after-hours, weekends, and on-call in rotation with other IT engineers
  • Any other duties that are expected of you to continue to provide the utmost in customer support and uphold the reputation of Brillant IT Jobs

Skills
  • Ability to provide excellent customer service
  • Proficiency in Microsoft Windows Server 2008/2012 and Active Directory
  • Strong problem-solving skills to offer appropriate solutions
  • Proficiency in LAN, WAN and WLAN as well as network security principles, network monitoring and maintenance, and capacity planning
  • Knowledge of preferred basic network management practices
  • Capability of being organized, able to plan, and able to effectively communicate both in writing and verbally
  • Ability to respond promptly to customer questions and requests
  • Capability in multi-tasking several ongoing projects. Ability to work with little supervision
If you’re interested in this opportunity, please send your resume along with a selling point paragraph following the template below to:

“Mary has 3 and a half years of relevant technical experience; she spent the majority of this time as a Workstations Technical Analyst where she provided services such as end-user support, ticket documentation, imaging, Active Directory support, PC coordination and set-up, and Blackberry support. She holds a Bachelor’s degree in Management Information Systems. In her last position, Mary was promoted during the course of her employment to a Data Center Migration Project Coordinator because of her exemplary performance. On more than one occasion Mary was recognized by her previous employer for outstanding customer service and problem solving skills.”

Vacancy expired!


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