25 Oct
Lobby Attendant
New York, New york city 00000 New york city USA

Vacancy expired!

We are looking for a reliable Concierge to work at the main entrance desk of our Facilty. You will be the first to meet our customers so the first impression of our company depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the property and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall security of the property and pleasant customer experience to increase our reputation and ensure sustainable growth.

Responsibilities:

Welcome customers upon entrance and confirm reservations

Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements

Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the Property

Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations

Arrange events, excursions, transportation etc. upon request from hotel residents

Answer the phone and make reservations, take and distribute messages or mail and redirect calls

Respond to complaints and find the appropriate solution

Requirements:

Excellent communication skills

Proficiency in English; multilingual is strongly preferred

Polite and confident with a great deal of patience

Ability in multitasking and time-management

Aptitude in resolving issues with a customer-focused orientation

High school diploma; degree in hospitality or business management or relevant field will be a plus

Licenses and training certification will be required/ we help obtain the license for selected candidates.

Benefits:

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Vacancy expired!


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