25 Oct
Software Services Engineer - Bilingual (Spanish and English fluency required)
Pennsylvania, Wexford , 15090 Wexford USA

Vacancy expired!

Lucas Systems, Inc. has a great career opportunity for a Software Services Engineer who is fluent in Spanish and English. The Software Services Engineer will be responsible for maintaining existing client solutions, deploying software directly to client environments, and providing client communication throughout the lifecycle of the product. Additionally, the Software Services Engineer will have the opportunity to design, develop, and manage software enhancement projects.

Position Description
  • Serve as Subject Matter Expert on existing and legacy technologies
  • Manage customer relationships through regular communication
  • Identify and react to complex production issues and provide timely and effective resolution
  • Conduct debugging and analysis of existing software
  • Develop software patches to address identified issues
  • Identify and resolve 3rd party hardware issues such as printers, wireless accessories, smartphones, tablets and ruggedized handheld devices
  • Design, quote, develop, and deliver product enhancements
  • Provide database maintenance and optimization for client production environments
  • Serve as an after-hours technical resource to identify and address emergency production system issues
  • Work closely with other internal teams through all aspects of the Client Project lifecycle
  • Configure and maintain development/test environments
  • Create and maintain technical documentation
  • Assist QA team with integration and regression testing

Qualifications
  • B.S. or A.S. in Computer Science, Software Engineering, or other technical degree and/or equivalent experience is preferable (other education will be considered)

  • Fluent in Spanish and English
  • Ideally, some practical work experience writing and debugging stored procedures in SQL and developing in Visual Basic and C#.NET (or other OOP language)
  • Good understanding of SQL Server 2005/2008/2012 maintenance and administration
  • Knowledge of Microsoft Operating Systems
  • Excellent communication skills including the ability to convey complex technical subject matter to both high-level IT personnel and end users
  • Strong problem solving skills
  • Ability to work largely independently in a fast-paced environment
  • Availability to work a rotating on-call schedule (paid On-Call)

Vacancy expired!

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