Receptionist

Description Job Summary:We are seeking a highly motivated and customer-oriented Bilingual Spanish Receptionist to join our team. The successful candidate will be responsible for managing front desk operations, including greeting visitors, answering and directing phone calls, managing appointments, and providing administrative support. This role requires fluency in both English and Spanish to effectively communicate with a diverse clientele.Key Responsibilities:

Front Desk Management:

Greet and welcome visitors in a friendly and professional manner.

Manage the front desk, ensuring it is tidy and presentable with all necessary materials.

Communication:

Answer, screen, and forward incoming phone calls using a multi-line phone system.

Provide accurate information in both English and Spanish to clients and visitors.

Handle inquiries and address complaints, directing them to appropriate personnel when necessary.

Appointment Scheduling:

Manage and coordinate appointments and meetings, maintaining an accurate calendar.

Confirm appointments and follow up with clients as needed.

Administrative Support:

Perform basic clerical tasks such as data entry, filing, photocopying, and faxing.

Assist in the preparation of reports and documents as required.

Maintain and update contact lists and client information.

Customer Service:

Provide exceptional customer service and build positive relationships with clients.

Assist clients with forms, applications, and other documents.

Address client needs promptly and efficiently in both languages.

Requirements

Qualifications:

Language Skills:

Fluency in both English and Spanish, with excellent verbal and written communication skills in both languages.

Education and Experience:

High school diploma or equivalent; additional qualifications in Office Administration or a related field are a plus.

Previous experience as a receptionist, front desk representative, or in a similar role is preferred.

Technical Skills:

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Familiarity with office equipment (e.g., printers, fax machines).

Interpersonal Skills:

Strong organizational and multitasking abilities.

Excellent interpersonal and customer service skills.

Ability to handle stressful situations and resolve conflicts in a calm and professional manner.

Physical Requirements:

Ability to sit for extended periods and perform repetitive tasks.

Ability to lift up to 20 pounds occasionally.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .