25 Oct
Senior Cisco Voice and Collaboration Operations Engineer (2020-9316)
Vacancy expired!
Overview Are you looking to join a growing telecom operations team with a global presence? Fisher Investments is looking for a talented Senior Cisco Voice and Collaboration Engineer to join our team. Our business is growing internationally, which emphasizes the need to build a skilled telecom operations team that provides strategic solutions and continuous innovation. If you are ready to take your career to the next level and make an impact at a growing financial services firm, apply now!
The Opportunity: Our telecom operations team supports the global voice, video and collaboration services for the firm. You will design and support Cisco Call Manager, Unity, Unified Border Elements, SIP Trunking, Presence and Gateways. You will lead improvement initiatives and have the opportunity to manage telecom projects. The Day-to-Day:- Provide telecom engineering support and consultation
- Monitor system availability and performance
- Support multi-site conferencing
- Assist with operations projects including rolling out new video conference features
- Provide Tier 3 and Tier 4 support, both onsite and remotely
- Be responsible for the health and maintenance of global voice systems
- 5+ years IP telephony design and implementation experience, including Cisco UC Manager / Call Manager (CUCM), Cisco Unity / Cisco Unity Connection (CUC) and Cisco Emergency Responder (CER)
- Experience in at least one of the following areas: Contact Center, Telepresence, or Collaboration Suite
- Cisco Unified Border Element (CUBE) and SIP Trunking
- Cisco Expressway
- Cisco IM & Presence Server (IM&P) / Cisco Jabber
- Cisco UC Manager Automation
- Telepresence Management Suite (TMS), Telepresence Server
- Voice IOS Gateways with H.323, MGoogle Cloud Platform
- Cisco Unified Survivable Remote Site Telephony (SRST)
- Cisco Meeting Server (Cisco CMS, Acano)
- WebEx, BlueJeans, Zoom
- Cisco Contact Center (UCCX/PCCE)
- Genesys Contact Center
- Call Recording
- Cisco UC Manager Automation
- 100% coverage of premiums for health, vision and dental insurance
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 9 paid holidays
- Back-up Child Care Program available, offering up to 10 days annually
- And much, much more
Vacancy expired!