Help Desk/Desktop Support

Description Description:•First and second level troubleshooting for all desktop/application/printing issues via phone/remote/in person•Documenting work done in ticketing system•Deploy and maintain Windows 10 desktops and laptops•Deploy and maintain desktop applications including Microsoft Office 2016•Active Directory administration including user creation/deletion•Patch management for workstations•Experience with creating and deploying PC images•Inventory control for firm hardware•Set up and monitoring video conferencing equipment Requirements Requirements:•2 or more years supporting Microsoft Windows and Office 365•2 or more years supporting Microsoft Active Directory•General knowledge of networking concepts•Demonstrated track record of effective verbal and written communication•Able to troubleshoot system issues to determine root cause and determine best course of action for resolution•Self-starter willing to take initiative to identify and own issues and produce effective results•Able to work well in a dynamic environment, and to respond effectively with calm, resourcefulness, and flexibility in demanding situations•Detail oriented, organized, and able to prioritize, multi-task, and work well and independently under pressure•detail oriented, tactful, honest, respectful, courteous, cooperative, and client-centric spirit that embraces diversity and inclusion Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.