Sales Assistant/Office Assistant

Ninilchik Charters is a toursim focused company focused on providing the best fishing and hunting experience Alaska has to offer.

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the sales goals.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Answer customer calls/emails and answer their queries

“Go the extra mile” to drive sales

Actively seek out customers

Remain knowledgeable on products offered and discuss available options

Cross sell products

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Complete tasks assigned by the Operations Manager

Skills

Proven work experience as a Retail Sales associate, Sales representative or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Working knowledge of customer and market dynamics and requirements

Track record of over-achieving sales quota

Hands-on experience with taking payments

Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner

Availability to work flexible shifts

High school degree; BS degree in Marketing or related field would be a plus