integrative health clinic assistant/Patient coordinator

Growing acupuncture and integrative health clinic seeking additional front desk/clinic assistant to join our team!

Do you believe in the power of integrative care that brings the best of multiple modalities into a patient-focused treatment approach?

Are you self-motivated, coachable, and looking to serve an incredible community?

We’re looking for you!

We are focused on providing an exceptional standard of care for our patients so they feel heard, valued, empowered, and taken care of. Our model of care is to bridge eastern and western philosophies, to be transparent and realistic with our patients, and to prioritize the patient’s desired outcome.

The right fit for this position is open-minded, engaged, adaptable, driven, responsible, willing to perform, a strong communicator, and someone who is looking to join a growing practice for the long term.

Imagine a work environment that:

Feels like being part of a supportive family/team

Is focused on personal and professional growth & development

Values you as a person and wants to see you succeed

Creates a community for patients to heal and experience belonging through services and workshops

Shares resources to provide more sustainable lives and benefits for team members (better wages/salaries, health insurance, retirement contributions, time off, flexible schedules)

Is focused on greater outreach and education to the community through marketing, workshops, community lectures, and events

This position is part time. The general hours required are:

Tuesdays/Thursdays: 12pm-6pm

Wednesdays: 10am-6pm

Fridays: 10am-3pm

Job Responsibilities:

Greeting clients with a friendly and professional demeanor

Answering phone calls

Scheduling/managing appointments

Providing information about our services and assisting with inquiries

Managing patient intake forms and ensuring accuracy of records

Collaborating with the clinic team to ensure smooth operations

Maintaining cleanliness and organization of the front desk area

Qualifications:

Growth mindset, positive outlook, and coachable personality

Previous experience in a customer service role, preferably in a healthcare setting

Excellent communication skills, both written and verbal

Strong organizational abilities and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Proficiency with basic computer applications (e.g., MS Office, scheduling software)

Empathy and understanding towards individuals seeking fertility support or on a chronic health journey

Email a cover letter and resume to info@eauclaireacu.com

Tell us why you think you'd be a good fit, what you can bring to the practice, and what attracted you to this position