We need quality Customer Service Reps ASAP

We're looking for someone who can perform the following duties on a daily basis;

Initiate contact with client for opening call

Request, collect, and file documents collected by client

Prepare and send paper work via fax or post as needed

Regularly communicate with assigned clients regarding case activity

Communicate with accounting regarding payment declination and rescheduling

Maintain communication with processor via email and notify in the CRM

Monitor case progress and notifying client, managing attorney, and management of any updates