Leasing Associate - Coldwell Banker Cascade

Leasing Associate Responsibilities:

Answer phones and assist all walk-in activity.

Data entry all tenants’ payments that are physically received. Audit tenant’s ledger for over payments or under payments.

Show vacant units as needed.

Process all applications, approve applications, sign lease, enter all tenant’s information into Appfolio and conduct move in walk thru.

Audit delinquent account at the end of the grace period. Apply late fees and positing fee as needed. Issue and post 14 day Pay or Vacate notice. Keep up to date on late payments and communicate with account manager.

Sort mail daily, distributing as needed.

Receive vacate notices, audit, discuss with account manager.

Send out move out letters monthly to all vacating unit (instruction on vacating).

Receive keys for vacating unit, put together tenant file with keys for account manager.

Issue misc. notices and misc. letters to tenants as needed.

Issue work order in Appfolio, get authorization from account manager and call out as needed. If account manager is unavailable, please contact Director for authorization.

Audit work orders for completion.

Assist with Account Manager responsibilities as needed.

Duties may vary as situations arise, therefore duties are not limited to the above.

New property or Take-over responsibilities:

Audit and enter tenant info into Appfolio. Research any missing tenant information.

Complete all tenant files.

Send tenant portal activation.

Arrange keys in key box and label as needed.

Issue and post take over letters. Meet tenants as needed to ensure a smooth transition.