26 Oct
California,
Sacramento
, 95814
Sacramento
USA
Vacancy expired!
Technical Writer Location: Sacramento, CAJob Description: The Technical Writer is responsible for performing tasks associated with end-user training and rollout of the FMS to CCLD users. This position works methodically to prioritize training topics and develop user-appropriate trainings to coincide with the xFMS technology implementation. The Technical Writer may be asked to perform Mandatory Qualifications: (1) Experience: This classification must have a minimum of two (2) years of experience performing IT technical writing. Experience can include being in a position as a specialist or research assistant in a technical field. (2) Education: This classification requires the possession of a Bachelor's Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.(3) Minimum of three (3) years of experience within the last seven (7) years: in user research, process design and process mapping experience in a large IT project (1,000 users).(4) Minimum of three (3) years of experience within the last seven (7) years: Implementing OCM and facilitated user acceptance testing with multi-stakeholders for Information Technology (IT) system implementation using industry recognized or Prosci®/ADKAR® framework, in collaboration with government entities.(5) Minimum of three (3) years of experience within the last seven (7) years: in business system analysis related to cloud base IT systems using Agile project methodologies.
Vacancy expired!
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