26 Oct
Associate Client Support Consultant
Arizona, Tempe , 85280 Tempe USA

Vacancy expired!

WHAT YOU'LL DO: Responsibilities

Be the Go-To Person and Trusted Advisor
  • Serve as a consultant in servicing the client's products/technologies.
  • Use a breadth of expertise to help their clients. Solve client problems taking a broad perspective to identify solutions.
  • Work to resolve issues and provide solutions.

Be a Networker and Relationship Builder
  • Build relationships with clients over the phone and leverage your knowledge of the client's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions.
  • Provide recommendations to the client's leadership around potential best practices and training on the client's solutions, based on client input or experience.

Experience you'll need: Required Qualifications
  • At least one year in a customer service environment.
  • Bachelor's Degree or equivalent in education and experience.
  • A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.

Vacancy expired!


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