26 Oct
Release Manager
Vacancy expired!
job summary:
Release Manager needed for Contract Opportunity with Randstad Technologies client in Redmond, WA.Skills required:- Strong organization and follow through to manage a 40+ step ingestion process for dozens of pieces of content each week.
- Experience in a release management role
- Trouble shooting issue root causes which is complicated further in an environment with multiple builds on multiple platforms using various SDK versions
- Strong attention to detail
- Relentless drive to deliver high quality results on time
- Initiative to solve problems and thrive in a fast-paced environment
- Ability to track, manage and prioritize multiple workstreams in progress at any given time
- Bonus experience:
- Experience in a customer support / service role
- Experience working with digital downloadable content
- Experience working on a 2-sided digital marketplace
- Gaming industry experience
- Ingest content from partners to sell in our in-game marketplace
- Ensure consistency in submissions to keep marketplace functional and easy to navigate
- Partner Engagement will cover the following:
- Keep partners informed as their content is going through various ingestion steps
- Make partners aware of any package alterations so they can make sure to integrate those into any future updates
- Confirm pricing and availability in the store
- Make sure they know how to access revenue reporting
- Answer questions in a timely and professional manner
- Coordination with test, loc and rest of ingestion team to ensure content moves through the process quickly and issues are documented for either resolution or sharing with other partners.
- Escalate issues encountered with ingestion tools, providing clear steps and any other information required for partner tool developer to reproduce
- Recognize themes in issues reported by partners with using SDK or other tools in content workflow; escalate and drive to resolution as needed
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
- Build & Release Engineering
- CIO/CTO
Vacancy expired!