26 Oct
NOC Manager
Pennsylvania, Hanover , 17331 Hanover USA

Vacancy expired!

Apex Systems, the nation's 2nd largest Information Technology staffing firm, has an opportunity for a NOC Manager to work for a large Government company at Patrick AFB. This is a permanent position that requires an active Top Secret Clearance.Applicants must have 7+ years of IT Tech Support experience. They also would like someone who is comfortable managing a team of Tier 2 support employees. If interested in this position send a resume to Thomas Rogers, Lead Infrastructure Recruiter in Apex's Orlando Office- Candidates must be direct w2 - and have a Top Secret Clearance Summary NOC/Help Desk Tech Lead for the ATIP systems in providing managed IT support of SAP (Special Access Programs)-IT systems for high-priority defense intelligence collection needs and develop and field advanced technical collection capabilities and systems that leverage emerging methods, and technologies.Responsibilities

  • Serve as the senior Tier-2 Lead of the NOC analysts on a shift.
  • Tier 1 and Tier 2 analysts will play similar and complimentary roles in troubleshooting and accurately routing information regarding outages and issues to appropriate resources for resolution.
  • Support 8x5 manning of the help desk.
  • Respond to user issues and trouble tickets.
  • Solve Tier 1 and Tier 2 issues.
  • Forward issues to appropriate O&M and R&D administrators and engineers for prioritization by the Incident Manager via the ticketing system.
  • Candidates must be able to pass a background and drug test
Qualified candidates will be contacted back within 3 business days however due to the amount of applications received only qualified candidates will be followed up with. Please note that as a contract employee of Apex Systems, you'd be eligible for Health, Dental, Vision and Life Insurance; Short Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay Periods; Training and Development Programs; and our Referral Program.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Vacancy expired!

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