Systems Analyst-ERP Financial Systems (Workday)

Responsible for design, development, testing, implementation and

maintenance of new and legacy systems.

Assists customers in identifying systems solutions to meet functional

needs, streamline, and ensure patient safety and confidentiality.

MINIMUM

QUALIFICATIONS:EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1.

Bachelors degree in Healthcare,

computer science, business, informatics or related field OR four (4) years experience performing system analysis with

business, clinical or administrative applications required.

2.

This position may require additional

certification in support of the responsibilities of the position, which will

be provided by WVUHS Information Technology. Certification completion will be

required within four months of formal certification training completion.

EXPERIENCE:

1.

Two (2) years experience performing

system analysis of business, clinical or administrative applications

required.

2.

Internal employees must meet all

mandatory competencies in current position in order to qualify for promotion

within IT.

PREFERRED

QUALIFICATIONS:EXPERIENCE:

1.

Business Applications

a)

Experience using Enterprise Resource

Planning (ERP) workflows such as: finance, supply chain, HR/payroll.

b)

Experience with business operations

workflow in a healthcare environment preferred, such as

admitting/registration, appointment scheduling, billing, insurance

verification, accounts receivable, collections, accounts payable, physician

credentialing, and/or HIM (Medical Records).

c)

Experience with financial statement

preparation/analysis, financial systems administration and accounting

workflows.

2.

Clinical Applications

a)

Experience in an inpatient or outpatient

clinical setting preferred.

b)

Experience with patient flow,

physician/clinician workflow, medical terminology, and the medical record,

preferably in the clinical area to be supported by this position, preferred.

3.

Web Applications

a)

Web Service experience preferred.

b)

Experience with IE, XML & HTML

preferred.

c)

Experience with Crystal Reports preferred.

4.

Integration/EDI

a)

Knowledge of HL7

Message Structures, HL7 Events, and other healthcare interfacing standards

preferred.

b)

Experience

leading or managing projects preferred.

CORE DUTIES AND RESPONSIBILITIES: The

statements described here are intended to describe the general nature of work

being performed by people assigned to this position. They are not intended to be constructed as

an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1.

System Analysis: Researches, gathers,

analyzes, information and proposes alternative solutions. Participates in

new/modification requests as assigned.

Knowledgeable of the existing user workflows. Performs functional and

integrated testing for more complex workflows. Independently oversees system

configurations and design options to make appropriate recommendations for

system maintenance or project decision. Maintains and assesses user security

functions. Maintains an understanding of supported applications. Clearly

communicates between and across groups. Conducts audits of system or user

activities as required. Independently imports and exports data. Independently

uses application specific tools to create reports.

2.

Problem

Identification and Resolution: Identification

and resolution of daily problems. Prepares test scripts and participates in testing. Completes

proper documentation of issues and requests as per policy. Uses analytical methods to analyze and revise existing systems,

moderate to complex workflows. Participates in monitoring

and correcting system errors as assigned.

3.

System Management: Participates in the build and assessment of vendor

application packages for upgrades and enhancements. Utilizes

various industry resources (journals, internet, conferences, user groups,

etc.) to stay current on vendor offerings and features/functions that might

meet the needs of the customer/organizations. Attends and evaluates vendor

demonstrations, reference calls and site visits as assigned. Develops,

maintains and monitors output of appropriate reports. Participates in

creating and/or updating test scripts.

4.

Project

Coordination: Defines tasks and creates team work plans with moderate

supervision. Delegates work to others and monitors progress. Identifies

issues affecting work progress and recommends solutions. Assists Senior to in

controlling project costs, communicating any project-related expenses and

recommends ways to control costs (if assigned). Apprises schedule variances

and potential scope changes, task, goals and milestones in status reports

and/or appropriate personnel. Measure the progress toward goals and revises

work plan accordingly. Participates with management personnel in planning,

direction, and coordinating operational and/or procedural matters to meet

goals and objectives. Functions as the project coordinator when assigned by

management. Duties include project time management, task and personnel

coordination and scope management. Follows hospitals project management

methodology. Provides Project Coordination Services to customers as assigned.

Delegates work to Associate and monitors progress. Assures project changes or

additions are updated using appropriate Project Management Toolsets. Ability

to organize and prioritize multiple

simple to moderately complex assigned task. Provides input into the

assessment of appropriate work effort for a task or project.

5.

Team Building:

Assist and mentors co-workers. Performs the following core duties:

participates in mentoring, training, and development of other employees. Seeks and

respects the views of others, including patients/families and customers when

appropriate. Creates and updates internal documentation for team members to

use. Coaches and provides support/encouragement for employees to exceed their

own expectations.

6.

Training

& Education: Updates and modifies existing training curriculum and

assists in development of new curriculum. IT/Informatics liaison to

operational departments. Performs build within applicable system training

environment(s).

7.

This

position may require travel to other West Virginia United Health System

(WVUHS) facilities or affiliated sites to assist with implementations,

training, and/or support

8.

Adheres to

the established policies of the WVUHS as well as the policies of the entity

or entities where the IT team member is assigned to work and/or employed.

9.

Accepts

on-call responsibilities and responds with action, either by phone call or

on-site as defined by Department Policy.

10.

Other

duties may be assigned.

PHYSICAL REQUIREMENTS: The

physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

1.

Frequent walking, standing, stooping, kneeling, reaching, pushing,

pulling, lifting, grasping are necessary body movements utilized in

performing duties through the work shift.

2.

Ability to sit for extended periods of time.

WORKING ENVIRONMENT: The work

environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

1.

The work environment is a standard office environment.

SKILLS AND ABILITIES:

1.

Ability to handle and maintain confidential information.

2.

Ability to work well under high stress conditions.

3.

Ability to work independently or cooperatively as a team member.

4.

Ability to adapt to various workloads and assignments.

5.

Ability to

work with multi-disciplinary groups and facilitate meetings.

6.

Must have reading and comprehension ability.

7.

Must be able to type.

8.

Possess good oral and written communication skills.

9.

Ability to prioritize tasks.

10.

Must have independent decision-making ability.

11.

Ability to

work in a fast paced and rapidly changing environment. Must be flexible.

12.

Ability to

mentor others.

Date Reviewed/Revised: January 2017