Customer Service Representative

Following is the job description for the role of Customer Service Representative at Canfield, OH This is a REMOTE position initially.

· Title : CSR Agent

· Location : Canfield, OH(Initially remote)-44406

· Mode of Interview : Only one round Telephonic (Will keep you posted on this)

Primary Responsibilities:

Support inbound inquires for customers supporting product knowledge, customer service, and assist customers with scheduling and registration.

Basic Qualifications:

· Minimum of 1 to 2 combined years of experience in Customer Service.

· · PC Proficient – Operation of computer systems e.g. Microsoft suite (Excel, Word, etc.)

· Advanced written and verbal communication skills

· Systems Aptitude/ Critical Thinking

· Keyboarding Experience

Good to have experience in handling technical issues on calls, email & chat support

Required Qualifications:

· High School or Equivalent

· Enthusiastic and exceptional communication skills

· Joining should be this week

Desktop Computer will be provided by the company but strong internet system is required.