IT Intern Technical Operations Engineer

University Summary:VMware recognizes that today’s students are tomorrow’s trailblazers and we value the opportunity to benefit from your fresh perspective. If you thrive in an open, innovative, technology-driven culture, VMware could be the place for you! You will be exposed to a wide range of software platform technologies that are utilized by customers all over the world. Work here. Transform everywhere. at https://youtu.be/caavkYlYcuUBusiness Summary:VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.Our team of 30,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.Job Role and Responsibilities:The Technical Operations (DCOps) Engineer is a member of the Data Center and Lab Operations team that provide service and support to VMware's R&D Engineering department and production services to internal and external users. The team is responsible for deploying, configuring and managing the R&D equipment within the local labs and data centers.The DCOps Engineer will possess basic technical knowledge, organizational and excellent communication skills to ensure projects and tasks are completed on time and meetings customer expectations. We're looking for an organized, detail oriented, and results-driven individual who enjoys working in a fast paced environment.Responsibilities:Respond to and manage customer requests through HelpNow ticketing system.

Facilitate deployment and configuration of R&D and IT equipment.

Support and maintain R&D test environments.

Provide accurate entries or updates to hardware tracking web tool.

Participate in the development and documentation of best practices.

Track and communicate progress of assignments and projects using web-based tools.

Willing to work after business hours and weekends as needed.

Travel to multiple data centers as needed.

Required Skills:Pursuing a Bachelor’s degree (rising Senior) in Engineering or Computer Science or related field or equivalent experience.

Intermediate Linux experience.

Intermediate Windows experience.

Basic working knowledge of network principles and tools (DNS, VLANs, ping, traceroute, etc.)

Basic working knowledge of server hardware (rack and blade form factors).

Capable of working on multiple projects concurrently.

Ability to work both independently with little supervision as well as in a team environment.

Possess good troubleshooting and diagnostic skills.

Excellent verbal and communication skills.

Ability to lift up to 50lbs.

This role is considered essential and is 100% onsite in our Palo Alto headquarters.Please note that while anyone with a legal right to work in the United States may apply for this position. This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements.Category : University and Recent GradsSubcategory: InternshipsExperience: InternshipFull Time/ Part Time: Full TimeRemote: NoPosted Date: 2020-10-26VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.