Wine Store General Manager

About Us:

As the recent owner of an established wine and spirits store on the Upper West Side of NYC, I’m looking for a top-notch General Manager to help me usher the store into its next chapter.

At Modern Wine, we believe that wine should be approachable and exciting. Our aim is to create a unique in-store experience with knowledgeable staff, making it easier for everyone to find the wine & spirits they love. We aspire to transform the store into a hub on the UWS, not only for buying wine & spirits, but to build community in the neighborhood and beyond.

We’re looking for a General Manager to help lead in-store operations.

Responsibilities:

+Manage day-to-day operations of the wine store: opening and closing procedures, fulfilling orders, and staff supervision (eventually will involve leading operations on online order fulfillment & delivery)

+Customer engagement & sales: assist customers, provide expert recommendations and knowledge to customers about wines and spirits

+Purchasing & Inventory management: manage inventory levels, identify product needs (using excel reports), help build out wine & spirits categories, place orders with vendors

+Staff management: Train and mentor staff members to ensure they possess the knowledge and skills needed to deliver outstanding customer service

+Targeted support on strategic projects (e.g., Modern Wine Club launch)

Qualifications:

+Previous experience working in a retail wine store or similar environment, with extensive knowledge of wine varietals, regions, production methods, and pairings

+Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers and team members

+Strong organizational skills and attention to detail, with the ability to effectively manage inventory and ensure store cleanliness and orderliness

+Knowledge of POS systems, basic computer proficiency (including comfort using word docs, spreadsheets, etc.)

Benefits:

+Competitive annual salary, commensurate with experience

+EOY performance-based bonus

+Employee discounts on wine purchases

+Learning and professional development within the wine and hospitality space

Schedule: This is a full-time position, with a regular weekly schedule (4 weekdays + Saturdays) to be determined based on candidate availability

How to Apply: Please submit your resume and a cover letter outlining your qualifications and why you would be a great fit for our team.

We look forward to hearing from you!