Sr. Manager, Project Management - Customer Behavior

Center 3 (19075), United States of America, McLean, VirginiaSr. Manager, Project Management - Customer BehaviorJob DescriptionAt Capital One, data is at the center of everything we do and we need to make sure we know where our data is, who is using our data, and make sure our data is set up with the highest standards of quality! As a project/process manager in the Enterprise Customer Behavior team, you will be partnering with product managers and engineers in making sure our programs are on track and well reported on, and our data meets the highest levels of quality and governance. Our divisional data footprint is expansive and leveraged across entire Capital One.In this role, you will leverage program management, process management, and technical skills to design, document, build, and maintain well-managed data solutions in our target state platforms. This is a hands-on, tactical, and visible role that will allow an individual to partner with multiple teams and various levels of the organization in successfully managing this expansive data footprint.Support Customer Behavior team with project and stakeholder management & data governance responsibilities:

Partner with customer behavior product and tech teams to lead program reviews

Lead the team’s reporting and communication mechanisms like MBR, compliance reporting, and newsletter

Collaborate with stakeholders across partner teams in support of Customer Behavior data management & governance initiatives

Review / manage / resolve sensitive data findings and work with tech teams to build a repeatable processes to support resolution of new findings

Manage the team’s intake and data standardization processes

Basic Qualifications:

Bachelor’s Degree or military experience

At least 5 years of experience in Project or Process management

At least 5 years of experience in Stakeholder management

​Preferred Qualifications:

Master’s Degree in Business Management, Process Management, Project Management, Computer Science or Information Systems

2+ years of experience with NPI and Privacy data rules

2+ years of programming skills (i.e. SQL, Python, etc.)

2+ years of data modeling experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this positionThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $172,900 - $197,300 for Sr Manager, Project ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).