Patient Care Coordinator - Front Desk Agent

Do you love administration and caring for a community? Tummy Temple, natural medicine clinic, is seeking positive and proficient Care Coordinators to join our North Seattle Clinic team. Learn more about our clinics by visiting our website, tummytemple.com.

Full-time position available (40 hrs/wk). Tuesday - Saturday weekly schedule, requires daytime, evening hours with 2 successive days off guaranteed (Sunday & Monday).

Ideal candidates will enjoy working with people on their health and coordinating their care. They must be client-focused, detail-oriented, technologically proficient, emotionally mature, calm in a fast-paced environment, and be passionate about holistic health care. As well, candidates should be comfortable and passionate about supporting service and product sales. Interpersonal skills, professional presentation and ease with consulting are extremely important. Accuracy, efficiency, and a natural energetic nature are essential traits for being successful in this role.

Tummy Temple is seeking reliable individuals that are looking for a long term commitment and ready to join and contribute to a stable, dedicated team. Ideal candidates will have a teamwork mindset with all aspects of work. This includes providing coverage when coworkers are out sick and when planning ahead for vacation time as well. Our whole team strives to make a difference in the world with our administrators setting the stage for excellent customer service experiences in healthcare.

Preferred experience:

Minimum of two years receptionist/front end experience

Demonstrated sales abilities

Experience in administrative roles in clinics or spas

Experience scheduling appointments and managing patient accounts

Required skills:

Excellence in customer service

Detail-orientation and accuracy is essential

Ability to multitask and self manage

Good time-management

Ability to learn new software quickly with fast and accurate typing skills

Excellent phone management skills

Clear and effective communication

Creative and proficient with social media and marketing

Organization skills

Basic Responsibilities:

Answer phones

Client outreach and sales to fill books

Check clients in and out

Sales and cashiering (QuickBooks experience is a plus)

Help clients schedule appointments with an online scheduling system for both locations (Seattle and Olympia clinics)

Maintain facility (cleanliness, tidying, product displays, restocking supplies, etc)

Support management, administrative and practitioner staff

Support conflict resolution with patients

Research, contribute and manage social media content

Create and distribute marketing materials

Collections

Compensation & Benefits:

Tummy Temple offers a warm, comfortable, and environmentally friendly work environment. We are committed to learning your strengths and interests in order to optimize professional growth opportunities.

Wage: Starting at $22-24/hr (DOE) + product commissions for facility and online sales

Paid "sick" time off at hourly rate based on 1 hour for every 40 hours worked

Free introductory sessions to therapies and practitioners to learn service offerings and practitioner styles

Discounted services and products for yourself and immediate family members

Full-time employees are eligible for Medical and Dental insurance support.

401k and FSA programs available at 1 yr of employment.

To apply for the position, please complete the following:

Submit a resume AND cover letter telling us why you are interested in the position. (Only candidates with a cover letter will be considered).

Review our website www.tummytemple.com to learn more about Tummy Temple