Help Desk Analyst

Description We are offering a short term contract employment opportunity for a Help Desk Analyst in the Non-Profit industry, based in Bloomington, Minnesota. The primary role of the Help Desk Analyst will involve providing IT support, acting as an IT liaison, and coordinating various facility activities. The successful candidate will be responsible for responding to and reconciling various technical issues, facilitating smooth operations within our facilities, and demonstrating strong interpersonal skills and attention to detail. Responsibilities: Act as the primary IT support, responding to and resolving various technical issues Facilitate smooth operations within our facilities by coordinating various activities Act as an IT liaison between different departments, ensuring seamless communication and operation Handle Android Development, Cisco Technologies, and Citrix Technologies Manage Database and EO/IR systems effectively Maintain and manage Active Directory and Apple Devices Oversee Computer Hardware and Configuration Management Handle Deployments efficiently and effectively. Requirements Proficiency in Android Development and ability to create and manage applications compatible with various Android versions. Thorough understanding of Cisco Technologies and experience in its application for IT solutions. Demonstrated experience in Citrix Technologies, including setup, management, and troubleshooting. Strong knowledge of Database management, creation, and optimization. Experience with EO/IR systems, including the design, development, and deployment. Proficiency in Active Directory management, including user account creation, deletion, and configuration. Ability to manage, troubleshoot, and maintain Apple Devices. Solid understanding of Computer Hardware and ability to perform hardware repairs and upgrades. Experience in Configuration Management, including setting up and maintaining hardware, software, and network configurations. Demonstrated experience in Deployments, including planning, executing, and managing software and hardware deployments. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .