Lead Office Clerk
Vacancy expired!
HOURS: Monday through Friday 8:15am-5:15pm
STARTING PAY: $16-19/hr based on experience
LOCATION: St Johns Bluff Road, 32225
SUMMARY: This job requires a unique mix of both customer service and administrative skills in order to efficiently and effectively run a two-person front office.
BENEFITS: Earned paid time off, Closed all major holidays with pay, Casual dress code, Family-oriented environment. No medical benefits provided.
QUALIFICATIONS:
High School Diploma Required
3-5 years Customer Service Experience
High energy and positive attitude that projects professionalism by phone
Effective listener who captures all pertinent information accurately
Effective communicator able to discuss services and close sales by phone
Able to problem solve, handle customer complaints and make effective decisions that best reflect the company
3-5 years Administrative Experience
Attention to detail & accuracy when completing paperwork
Clear written communications
Ability to schedule appointments by location and job size for multiple crews
Manage Accounts Receivables
Ability to multi-task and prioritize responsibilities
Effective time management skills
Other Experience
Microsoft Office Experience Required, Quickbooks Experience Preferred
Highly motivated to work both independently to complete required tasks as well as partner with teammate to reach company goals
Comfortable in a small office environment
Comfortable working with technology in a paperless system
TASKS & DUTIES:
Answer sales inquiries and schedule estimates, appointments, etc. via phone
Make quality assurance and appointment confirmation calls
Make outbound sales and service calls to existing customers
Create invoices in customer management system
Process daily crew paperwork
Prepare reports
All other tasks as assigned
HOW TO APPLY:
Please respond to this posting and attach your resume.
Vacancy expired!