SDLC, PMLC Product Management Analyst - Process/Auditing

SDLC, PMLC PRODUCT MANAGEMENT ANALYST - Process/Auditing Contract to Hire Remote (must reside in the local DMV area) ALTA IT Services has a contract-to-hire opening for an SDLC, PMLC Product Management Analyst to support a Reston, VA-based health insurance customer. This is a remote position, with periodic meetings onsite in the DMV area. Candidates must live within commuting distance of the DMV. The Process Governance and Assessment team monitors programs/projects in the organization to ensure the practices, policies, processes, and regulations are adhered to, reviews current policies, standards, plans, processes, and procedures, and conducts assessments at the program/project level, report finding and track to closure. The team will provide recommendations for standards, procedures, processes, and guidelines for implementing program/project Quality Assurance (QA)/Quality Control (QC) activities, from project initiation through delivery. In addition, the Software QA Team will also report non-compliance issues and improvement opportunities and track closure and audit processes to determine maturity, reusability, uniformity, and repeatability.ESSENTIAL FUNCTIONS:

50% Create audit checklists and Agile (SAFe, Kanban, Scrum) and waterfall methodologies. Conduct assessments of products/programs/projects (medium to complex) within the organization to ensure compliance with published standards, processes, and/or templates for SAFe, Kanban, and Scrum practices.

Identify process and procedural issues based on audit findings and initiate resolution to these problems. Communicate with internal audit peers and management regarding status, audit issues, and deadlines. Conduct training and presentations on process governance and improvement topics. Collect objective evidence of quality-related data and/or trends. Monitor and track quality action items and/or track quality issues through resolution.

Participate in Audit processes for compliance and uniformity to ensure deliverables to the customer are consistent. Ensure Quality Service Level Requirements (SLRs) are adhered to for assigned programs/projects.

30% Develops departmental materials including SOPs to maintain process libraries outlining governance, change management, auditing, reporting, and metrics. Conducts reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes/procedures, techniques, systems, and associates for medium to complex projects. Participate in workgroups.

20% Conducts internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business. Preparation of QA reports. Assist in the preparation of senior-level presentations. Process change requests reporting and tracking.

QUALIFICATIONS

Education Level: Bachelor's Degree, Computer Science or related technical field

Experience: 5 years of experience in Software Development Life Cycle (SDLC) from initiation to completion with a focus on process improvements, assessments, audits, and quality controls

In place of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

PREFERRED QUALIFICATIONS

Hands-on experience with Agile, Spiral, and Waterfall methodologies

Functional knowledge of SAFe and Product management

Proven experience in creating and delivering training and presentations

Proven experience with the execution and administration of Quality/Process Improvement best practices

Experience working with Program/Project Quality Assurance/Process Improvement Plans

Experience working with Quality Gates or Quality Checkpoints as part of the SDLC

Ability to gather information and resolve issues independently

Ability to identify, manage, and track the progress of small to medium-complexity projects to support organizational long-range business objectives

Experience with quality assurance and process improvement, and methodologies and practices in an IT project development, custom software solutions, and maintenance environment

HOURLY RATE: $55/HR. Range. Benefits available.

Please contact Melissa McNally via mmcnally@altaits.com for consideration.

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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.