Student Services Specialist

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: Florida Atlantic University's College of Medicine is seeking a Student Services Specialist - Boca Raton, FL.With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.Summary of Responsibilities:Administrative Support

Assists the Assistant Dean of Student Affairs with the execution and continued growth of the Career Advising Program.

Schedule and coordinate medical student meetings for Assistant Director for Student Affairs which includes maintaining the calendar on a daily basis and preparing correspondence, often of a confidential nature.

Process travel reimbursements for faculty and students, and maintains records of travel expenses related to the Office of Student Affairs.

Processes and reconciles p-card charges in Workday.

Creates purchase order requisitions and facilitates vendor supplier invoicing in Workday.

Responds to Office of Student Affairs and Medical Education program inquiries, answers and screens other phone calls within the College of Medicine, and greets students, staff, faculty, and visitors in a professional manner.

Creates and updates surveys as necessary to support Office of Student Affairs programming.

Collects and assists in analyzing survey data.

Serves as back up to the Student Affairs Coordinator and Student Services Coordinator.

Assists in the medical student absence request process when needed.

Communicates between the Office of Student Affairs Deans, course directors, faculty, and medical students.

Perform other administrative duties as assigned to support the Office of Student Affairs determined by the Senior Director of Student Affairs and Student Services and the Senior Associate Dean for Student Affairs and Admissions.

Student Records

Provides support to the College of Medicine Registrar with digital student records data entry in various platforms, including Maxient.

Provide support for the Assistant Director for Student Affairs in tracking medical student compliance documents.

Maintains, understands and ensures data integrity and confidentiality of student records.

Event Support

Assists the Office of Student Affairs with COM-supported student activities, including, but not limited to, New Student Orientation, White Coat Ceremony, Year 2 Orientation, Transition Weeks/Orientations for Years 3 and 4, Research and Scholarship Day, Alpha Omega Alpha and Gold Humanism Honor Society events, Match Day, Commencement.

Assist the medical students with student organization events and activities.

Assist the Senior Director of Student Affairs and Student Services with the administrative duties related to donor-funded student programs and events.

Student Communications

Assists with the content for the Office of Student Affairs and events webpages in coordination with the Communications Department.

Assists with Office of Student Affairs social media content in coordination with the Communications Department.

Assists with communication strategies for communicating with medical students and identifies opportunities and strategies to improve effectiveness and efficiency.

Alumni Engagement

Assists the Assistant Director of Student Affairs, COM Communications Office, and COM Development Office with creating and broadening the College of Medicine’s Alumni Mentoring Program and Alumni Program.

Community Engagement

Collaborates with COM Community Engagement Office and COM Development Office on College of Medicine and medical student projects and initiatives.

Maintains confidentiality and discretion with all Office of Student Affairs and medical student matters that may span beyond Undergraduate Medical Education programs.

Performs other job-related duties and completes special projects as assigned by the Senior Director of Student Affairs and Student Services and the Senior Associate Dean for Student Affairs and Admissions.

FAU Benefits and Perks:If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

State retirement options including tax-deferred annuities and Roth 403(b) plans.

State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Flexible work arrangement plans - https://www.fau.edu/hr/employeerelations/flexwork.php

Sick Leave Pool Program

Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf

Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php Explore Living in Palm Beach County:The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: www.bdb.org/apartments Minimum Qualifications:A high school diploma and five (5) years of appropriate experience. Preferred Qualifications/Skills:A bachelor’s degree from an accredited institution is preferred.Appropriate professional and specialized experience.Exceptional interpersonal communication skillsExperience in engaging with students, staff, and faculty in higher education.Ability to work collaboratively with all levels of faculty, staff, and students. Exceptional verbal and written communication skills are essential for success in this position.Proficiency in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.Exceptional customer service, organizational and time management skills.Salary:$45,000 - $48,000 per year.College or Department:COM: Student Affairs AdministrationLocation:Boca RatonWork Days and Hours:Monday – Friday, 8 a.m. - 5 p.m. Occasional evenings and weekends as needed.Application Deadline: 2024-10-28Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED: Resume OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004. As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida state university system. We are committed to recruiting and retaining talented faculty and staff. We embrace our shared responsibility to create and celebrate a welcoming and inclusive campus environment for all. Our community features excellent schools, a vibrant and safe community, and a sub-tropical climate conductive to year-round outdoor activities.Florida Atlantic University is where your future begins.With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply. To learn more about the vision and mission of FAU, please visit: www.fau.eduIn order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (http://fau.edu/jobs/applicant-resources/) . To contact Recruitment Services, send an e-mail to jobs@fau.edu.Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.Clery Act Information (https://www.fau.edu/police/clery.php) Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application). Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.