Mobility Equipment Retail Store manager

Mobility City of Boca Raton is dedicated to enhancing the lives of individuals with mobility challenges. Our store specializes in providing a wide range of mobility equipment, including wheelchairs, scooters, walkers, and other assistive devices. We are committed to offering exceptional customer service and expert advice to help our customers find the right products to meet their needs. We are in business for 20 years and have grown to 55 franchises around the US. This is the corporate location for retail sales, Discovery days and Training of new franchises. We are open 9-5 Monday to Friday and 10-2 on Saturdays.

Position Overview:

As the Mobility Equipment Store Manager, you will oversee the store's daily operations, ensuring an exceptional shopping experience for our customers. You will manage a team, maintain inventory, and implement sales strategies to achieve revenue goals. Your role is critical in fostering a supportive environment for both customers and staff.

Key Responsibilities:

1. Leadership & Management:

- Recruit, train, and manage staff, fostering a positive team culture.

- Conduct regular performance reviews and provide ongoing training.

2. Sales & Customer Service:

- Develop and implement effective sales strategies to boost store performance.

- Ensure high standards of customer service are maintained at all times.

- Address customer inquiries and resolve complaints efficiently.

3. Inventory Management:

- Oversee inventory levels, ensuring the store is well-stocked with a variety of mobility equipment.

- Coordinate with suppliers and manage purchasing to meet customer demand.

4. Marketing & Promotions:

- Collaborate with marketing teams to design and execute promotional campaigns.

- Analyze sales data and customer feedback to refine marketing strategies.

5. Administrative Duties:

- Handle financial transactions, budgeting, and sales reporting.

- Maintain compliance with company policies and industry regulations.

Qualifications:

- Bachelor’s degree in Business Management or related field (preferred).

- Proven experience in retail management, preferably in the mobility or healthcare sector.

- Strong leadership and team-building skills.

- Excellent communication and interpersonal skills.

- Proficiency in inventory management software and point-of-sale systems.

- A compassionate approach towards customers with mobility challenges.

Benefits:

- Competitive salary and performance-based bonuses.

- Employee discounts on products.

- Ongoing professional development opportunities.

Application Process:

Interested candidates should send their resumes and cover letters outlining their qualifications.

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