28 Oct
Ivalua Run Support
Vacancy expired!
GoAhead Solutions has a great opportunity in Columbus, OH for an Ivalua Run Support. This would be a Seven plus month contract to start out with extension. Job Description:Company seeks contractors to support our critical Ivalua system by providing: (1) an experienced Ivalua Team Lead to provide hands-on functional and technical support of the Ivalua application and to manage a small team of Ivalua support personnel that also provide technical and functional support for the Ohio|Buys Ivalua system, and (2) an experienced Ivalua Technical Support Specialist(s) to provide additional hands-on functional and technical support capacity for the Ivalua system. Relevant Experience, Mandatory:
- 5+ years of Ivalua experience including implementation and ongoing application support experience. Experience must have been in the calendar years 2010 to present.
- Experience with large organization use of Ivalua (i.e. over 10,000 employees).
- Ability to work on-site up to five (5) business days a week.
- Integration to PeopleSoft ERP applications.
- Public Sector experience.
- Managed services/application management/outsourcing operations support experience.
- Excellent verbal and written communication skills.
- Ability to interface and resolve issues across all levels of an organization.
- 4-year college degree
- Ivalua training courses (please list)
- Act as technical Subject Matter Expert and Solution Architect for Ivalua and its integrations to external systems
- Collaborate with architects, business analysts, business users, and external systems integrators in onceptualization and development of new technical objects to support Ivalua and integrated partners
- Adhere to and support the use of SDLC and change control standards for technical object/code development promotion
- Help set, maintain, and document design and development standards and best practice for Ivalua configurations and integrations
- Evaluate requirements from functional specifications and create efficient technical integration designs/solutions
- Program SQL based queries and views to develop system/workflow logic, alerts, interfaces, and customized queries/reports
- Assume team lead responsibility for all interface and integration points between Ohio|Buys and third-party/agency systems
- Coordinate integration/interface development, testing, management, and issue resolution with partners (e.g., agencies, 3rd party applications)
- Design, monitor and confirm the secure exchange of electronic data between Ohio|Buys and applicable applications used by suppliers, state agencies, local government, and/or institutions of higher education
- Develop inbound and outbound message formats
- Design of integrations leveraging the fundamental concepts and best practices of Service Oriented Architecture (SOA)
- Manage SFTP/FTP (File Transfer Protocol) accounts
- Troubleshoot and resolve file format and FTP transfer issues
- Maintain an operational “Run Book” specific for the State-managed components of the Ivalua solution to guide production operations
- Schedule, submit, and monitor the success or failure of batch job runs (including reviewing output logs), integration flows, or application jobs
- Monitor interface jobs and integration transactions and investigate and resolve errors
- Coordinate integration/interface issue resolution/testing of interfaces between Ivalua and other application(s)
- Act as primary point of contact for Ivalua application support issues related to integrations/interfaces
- Analyze and evaluate the impact of Ivalua release patches and upgrades on systems, operations, business processes and existing integrations
- dentify and system test as applicable Ivalua and third-party supplied patches and fixes for Ivalua and third-party supplied packaged systems software (including patches, service packs, and new releases/versions)
- Coordinate with application owners to resolve connectivity/system uptime issues
- coordinate with functional analysts to test impacts of pushed changes to the software application
- Help identify and implement Open Source functional testing tools
- Execute the automated test suites, interpret results, and triage/correct script issues
Vacancy expired!