28 Oct
Ivalua Run Support
Ohio, Columbus , 43085 Columbus USA

Vacancy expired!

GoAhead Solutions has a great opportunity in Columbus, OH for an Ivalua Run Support. This would be a Seven plus month contract to start out with extension. Job Description:Company seeks contractors to support our critical Ivalua system by providing: (1) an experienced Ivalua Team Lead to provide hands-on functional and technical support of the Ivalua application and to manage a small team of Ivalua support personnel that also provide technical and functional support for the Ohio|Buys Ivalua system, and (2) an experienced Ivalua Technical Support Specialist(s) to provide additional hands-on functional and technical support capacity for the Ivalua system. Relevant Experience, Mandatory:

  • 5+ years of Ivalua experience including implementation and ongoing application support experience. Experience must have been in the calendar years 2010 to present.
  • Experience with large organization use of Ivalua (i.e. over 10,000 employees).
  • Ability to work on-site up to five (5) business days a week.
Preferred:
  • Integration to PeopleSoft ERP applications.
  • Public Sector experience.
  • Managed services/application management/outsourcing operations support experience.
  • Excellent verbal and written communication skills.
  • Ability to interface and resolve issues across all levels of an organization.
Preferred Education:
  • 4-year college degree
  • Ivalua training courses (please list)
Work Breakdown:100%: Ivalua support as described in this document Primary role:This person will be responsible for designing and developing interfaces, integrations, queries, and other technical components of the Ohio|Buys solution. They will also monitor the system interfaces, integrations, and technical issues within the solution and troubleshoot and resolve issues as they occur. They will work with the Business Support team, PeopleSoft Managed Services, Ivalua SaaS team, Security, and other applicable third parties to maintain system operations and monitor, fix and resolve issues as needed. Responsibilities:
  • Act as technical Subject Matter Expert and Solution Architect for Ivalua and its integrations to external systems
  • Collaborate with architects, business analysts, business users, and external systems integrators in onceptualization and development of new technical objects to support Ivalua and integrated partners
  • Adhere to and support the use of SDLC and change control standards for technical object/code development promotion
  • Help set, maintain, and document design and development standards and best practice for Ivalua configurations and integrations
  • Evaluate requirements from functional specifications and create efficient technical integration designs/solutions
  • Program SQL based queries and views to develop system/workflow logic, alerts, interfaces, and customized queries/reports
  • Assume team lead responsibility for all interface and integration points between Ohio|Buys and third-party/agency systems
  • Coordinate integration/interface development, testing, management, and issue resolution with partners (e.g., agencies, 3rd party applications)
  • Design, monitor and confirm the secure exchange of electronic data between Ohio|Buys and applicable applications used by suppliers, state agencies, local government, and/or institutions of higher education
  • Develop inbound and outbound message formats
  • Design of integrations leveraging the fundamental concepts and best practices of Service Oriented Architecture (SOA)
  • Manage SFTP/FTP (File Transfer Protocol) accounts
  • Troubleshoot and resolve file format and FTP transfer issues
  • Maintain an operational “Run Book” specific for the State-managed components of the Ivalua solution to guide production operations
  • Schedule, submit, and monitor the success or failure of batch job runs (including reviewing output logs), integration flows, or application jobs
  • Monitor interface jobs and integration transactions and investigate and resolve errors
  • Coordinate integration/interface issue resolution/testing of interfaces between Ivalua and other application(s)
  • Act as primary point of contact for Ivalua application support issues related to integrations/interfaces
  • Analyze and evaluate the impact of Ivalua release patches and upgrades on systems, operations, business processes and existing integrations
  • dentify and system test as applicable Ivalua and third-party supplied patches and fixes for Ivalua and third-party supplied packaged systems software (including patches, service packs, and new releases/versions)
  • Coordinate with application owners to resolve connectivity/system uptime issues
  • coordinate with functional analysts to test impacts of pushed changes to the software application
  • Help identify and implement Open Source functional testing tools
  • Execute the automated test suites, interpret results, and triage/correct script issues

Vacancy expired!


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