Customer Service Specialist with B2B Experience Needed

Description:

We are seeking a skilled Customer Service Specialist with B2B (Business-to-Business) experience to join our team in Eastvale, CA. As a vital part of our customer support team, you’ll be responsible for building and maintaining positive relationships with our clients, ensuring top-notch service, and supporting their needs promptly and professionally.

Responsibilities:

Provide exceptional service to our B2B clients via phone, email, and chat.

Process orders, address inquiries, and troubleshoot any issues that arise.

Maintain a positive and professional demeanor in all customer interactions.

Collaborate with other departments to resolve client concerns effectively.

Document and update client records and interactions in our system.

Requirements:

Proven experience in a B2B customer service role.

Strong communication and interpersonal skills.

Ability to multitask and prioritize in a fast-paced environment.

Please call office for more info (909)939-2111 or email your resume