Customer Service Representative (Call Center)

Maximusis rapidly expanding and looking forCustomer Service Representativesto fill ourfull-time, part-time, and third-shift contact center openingsinLawrence, KSand we wantYOU to Apply Now!

Update: Increased earning potential for onsite employees up to $15.95/hour! Must work onsite to be eligible for increased earning potential.

Click here to apply!

What We Offer:

Earning potential up to $15.95/hour through our ramp season

+$4.54/hour for health and wellness benefits

Bilingual earning potential up to $17.25/hour

$360+ in potential bonuses for excellent work and referrals

A variety of shifts that meet lifestyle and family goals

Fun, professional atmosphere

Leadership support to ensure success in a meaningful career

Many opportunities for promotion and career advancement into global company

Rate cited includes base pay + hourly onsite bonus earned. Terms and conditions apply, including requirement to work onsite.

Apply today for immediate consideration!

Requirements:

TheCustomer Service Representativeposition requires:

High School diploma or equivalent required

Minimum six (6) months customer service experience required

Must be able to speak and read English fluently

Must be able to type a minimum of 20 WPM

Ability to work within established turnaround times

Must have excellent interpersonal skills and the ability to organize simultaneous tasks

Ability to work as a member of a team

Spanish fluency is desirable

Responsibilities:

Responding to numerous phone inquiries

Using standard technology: telephones, e-mail and web browsers

Assisting callers in finishing online applications

Completing daily electronic call logs

Filling out time sheets

Adhering to privacy rules

Connecting callers with leadership as needed

Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service

Reporting problems through an easy online system

Responding to telephone inquiries within set time parameters

Completing all assigned training as necessary

Click here to apply today – no interview necessary!

About:

Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.