Project Manager

Job Description

Provides project management for assigned accounts.

Key Responsibilities & Accountabilities:

Coordinates with Sales to understand customer needs related to the project including:

• Quality
• Schedule and our commitments to the customer
• Financial Cost Management.

Coordinates efforts with Team Manager and customer to ensure successful site completion:

• Develops and implements a detailed plan to achieve project objectives and ensure excellent service to thecustomer.
• Participates in customer weekly meetings and reviews concerning project plans and progress.
• Maintains an acute awareness of all aspects of the project. Reports on project status via required PMR on adaily basis.
• Coordinates products and services to ensure that necessary sourcing and procurement activities arecompleted timely to support the project timeline.
• Proactively anticipates and resolves potential problems. Troubleshoots and resolves issues that may ariseduring the project execution.
• Coordinates with other project team members and outside resources to ensure project objectives areachieved (includes Sales, Art, Finance, Principle 360 Partners (product and installation), engineering,construction site managers, etc.).
• Manages all daily aspects of their assigned projects remotely (via VPN) or in-office management, dependenton travel requirement at the time.

Provides financial management of the account:

• Monthly forecasting.
• Develops estimates, budgets, customer quotes and forecasts.
• Reviews and approves expenses.
• Manages and tracks project costs to ensure budgets and forecasts are achieved or exceeded.
• Manages inventory at minimum levels.
• Responsible for timely billing and provides information required for billing.
• Resolves billing disputes to maximize cash flow. Assists with cash collections as required.
• Identifies future opportunities and helps achieve additional sales volume with the account.
• Provides support on other assignments and projects as required.

Qualifications

• BS in business, international business, engineering or a construction-related field, or equivalent workexperience in construction-related project management or other people/asset management.
• 2-4 years professional work experience in managing people or assets (construction-related purchasing orproject management preferred).
• Knowledgeable of customer service and installation processes or experience in the following: forecasts,quotes, orders, installation, and billing.
• Strong project management skills (planning, organizing, monitoring, follow-up). Must be very effective inanticipating and resolving problems before they occur.
• Strong knowledge and skills in field activities and installation management.
• Working knowledge of economics of profitable account management.
• Basic understanding of customer service role/duties and tools; proficient in basic project management;effective in troubleshooting and resolving more complex installation problems and procedural issues.
• Strong communication skills, particularly when interfacing with customers. Must also have skills incoordinating with the many internal organizations that play a part in meeting the customer’s needs.
• Requires exceptional interpersonal and project management skills.
• Ability to learn new and varied assignments.
• Ability to effectively handle non-routine subcontractor issues and communications.
• Skilled in maintaining stable performance under pressure; able to work with intermittent to limited supervision.
• Must have personal computer skills (preferably Microsoft Windows, Word, Excel, Outlook, and Schedule+ orsimilar packages).
• Strong skills in utilizing (or aptitude to learn) SAP/Maringo or a similar business system (such as M-files, PMRReporting).
• Demonstrated customer service orientation; previous experience in customer service would be extremelyhelpful, ideally in a manufacturing business.
• Business maturity/acumen, confidence, and a high degree of personal motivation and energy (pro-active).
• Must provide strong leadership, written and oral communications, problem solving, and team skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.