Event Registration Manager

per year | Norfolk, VA, USA | Salary | Full Time Event Registration Manager DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products. POSITION OVERVIEW This position directly supports Allied Command Transformation (ACT) which is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; improving relationships, interaction and practical cooperation with partners, nations and international organizations. The tasks outlined below is applicable to all events requiring registration management through CVENT as directed by the Branch Head, Strategic Issues and Engagement Branch. JOB RESPONSIBILITIES:

Registration Management using CVENT including:

Developing registration landing pages;

Developing and testing the registration process, including multiple registration pathways to accommodate all stakeholders as necessary.

Coordinating with the ACT office of budget and finance to develop an attendee payment solution in CVENT if conference fees are applicable.

Developing and managing event agendas in CVENT under the direction of the respective event PROJOs.

Developing and managing the speaker lists for individual events under the direction of the respective PROJOs.

Managing media and document libraries in CVENT and SharePoint for all events as directed.

Developing, managing and updating content in Attendee Hub under the direction of the respective event OPRs.

Managing the registration approvals process in coordination with AOS and Protocol as required.

Providing direct email support to registrants regarding registration and access/use of the CVENT Event Application.

Registration Management not using CVENT:

Administrative support in the planning and execution of strategic engagements in support of the attendee experience.

QUALIFICATIONS:

Required Qualifications:

S. Citizen

Active Secret Clearance

Demonstrated competency as a user and administrator of the CVENT platform and all embedded functionality.

Minimum of two (2) years' experience within the last four (4) years where use of CVENT has been the primary role/duty.

Minimum of one (1) year of experience within the last three (3) in SharePoint administration for a large organization, with proven ability to design, setup, and manage SharePoint portals and workflows while complying with organizational processes, practices, and tools.

Demonstrated strong organizational, planning, written, and verbal skills.

Demonstrated proficiency in English as defined in STANAG 6001 (Standardized Linguistic Profile (SLP) 3333 - Listening, Speaking, Reading and Writing) or equivalent.

Preferred Qualifications:

Demonstrated ability to work in large, heterogeneous organizations and teams, being able to solve problems in a group environment.

Three years in the last 10 in the field of event management.

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type   based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding   , and medical conditions related to pregnancy, childbirth or breastfeeding),   gender, gender identity, and gender expression, religious creed,   disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.