Director, Facilities Management

Dir Facilities Mgmt - WO06AEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Director, Facilities Management is responsible for real estate operations at the company’s Hartford and Windsor, CT office as well as all leased locations in the portfolio. Typically oversees contracted Real Estate Operations resources. This role is based in our Hartford, CT, Home Office on a hybrid basis. Responsibilities:

Administers all operational activities related to the Hartford campus. Identifies operational needs and ensures that repairs and maintenance are completed in a timely manner

Responsible for remote teams managing operations across our field footprint

Responds quickly to unanticipated, urgent, and emergent incidents

Oversees a staff of contracted resources responsible for day-to-day operations, including maintenance, building enhancement, and meeting set-up

Plans and executes capital improvements to the Hartford and Windsor campus. Partners closely with Director RE Planning to ensure seamless integration of all project and maintenance needs.

Participates in FM planning for our leased locations

Works collaboratively with municipal officials to ensure that all planned work is appropriately permitted and inspected

Identifies operational needs and ensures that repairs and maintenance are completed in a timely manner

Serves as a trusted business partner to internal stakeholders

Provides valued consultation and independently manages relationship conflict in a constructive way

Contributes to project prioritization and budget discussions

Establishes and applies best business practices, policies, and procedures to create value and minimize risk

Monitors vendor performance and invoicing to ensure quality and cost controls

Ensures ongoing compliance with health and safety standards

Works collaboratively with Sourcing partners to identify products and services, review and select third-party proposals, and manage the procured relationships

Qualifications:

Responsible for the direction, coaching and management of internal team as well as strategic partner / 3rd party teams

Minimum of 8 years of experience in a corporate real estate environment

Minimum of 3 years managing teams and processes

Bachelor’s degree in Engineering or equivalent experience

Experience using E-Builder, including sending/receiving correspondence, generating and interpreting reports, and auditing project information

PMP certification preferred

Possesses deep knowledge of engineering principles

Able to effectively review and analyze blueprints and technical documents

Understands the regulatory environments in which the team’s work is carried out

Possesses excellent project management skills with experience managing large-scale field and construction projects

Understands how to determine, prioritize, and analyze risks and the impact of identified risks to the overall project

Strong negotiation and problem-solving skills

Takes a customer-focused approach in understanding business partners’ needs

Excellent written and verbal communication abilities with strong interpersonal skills

Can independently apply change management concepts, methodologies and tools, and drive change management for any size initiative

Experience managing within a matrix structure and dealing with ambiguity through effective influence and collaboration at multiple levels of the organization

Strategic & operational mindset

Demonstrates empathy and emotional intelligence

CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$123,760 - $185,640Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits) Human achievement is at the heart of what we do.We believe that with the right encouragement and support, people are capable of achieving amazing things.We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.About Us (https://www.thehartford.com/about-us) Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) Benefits (https://www.thehartford.com/careers/benefits) Legal Notice (https://www.thehartford.com/legal-notice) Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation) EEO Privacy Policy (https://www.thehartford.com/online-privacy-policy) California Privacy PolicyYour California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form) International Privacy PolicyCanadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy) Unincorporated Areas of LA County, CA (Applicant Information)