Global Technology–Manager, Operational Excellence, Communications

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and uses our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)Our growth pillars emphasize the meaningful role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew, and employee experience each and every day.Global Technology forging the wayLeading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always eager for a challenge. These challenges provide access to exciting career paths. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.Job SummaryThis opportunity is part of the Global Technology Strategy and Planning Team, which is focused on ensuring the Global Tech strategy is real and is realized. Specifically, the Operations Excellence team’s role is to ensure we run Tech like a business, focused on external brand building, operations, employee experience and culture development.The Manager, Operational Excellence (OpEx) will report to the Director, OpEx and will lead operational and communications activities for overall Global Tech and Strategy & Planning.Owns the development and execution of comprehensive communication and stakeholder engagement strategies, enabling high employee engagement across Global TechnologyDevelops effective communications that tell our Global Tech story across internal and external brand channels (organization engagement channels, social media, recruitment messaging, leadership communications, leadership LinkedIn etc)Responsible for bringing innovative ways and tactics surrounding the Technology communications (seeking efficiencies, new insights and ultimately, effectiveness) and identifies and applies new, creative ways to reach and engage external audiences through content and other new online and offline approaches (e.g. video development, influencer outreach, etc).Leads execution and planning efforts of key routines and engagement events that create awareness and advocacy of the Tech story and high employee engagement (including Town Halls, executive presentations)Owns the activation and growth of our external Tech Blog, a key storytelling platform, which serves as a critical recruitment tool. Leads in bi-monthly Ed. Board meetings, editor-in-chief of content. Contribute stories.Supports OpEx team on leadership communications for the Technology function.Lead overall editorial calendar for functionCraft and ask for input for executive-level communications.Supply prompt input to leadership scripts, narratives, talking points for key communicationsSupport materials for leadership meetings, conversations, and eventsPartner with peer OpEx teams across Global Tech to ensure consistency.Provide support to, Director OpEx, as needed.Benefits eligible: YesBonus eligible: YesLong term incentive eligible: YesThe expected salary range for this role is $112,860-$143,900 per year.The above represents the expected salary range for this job requisition.  Ultimately, in determining your pay, we may consider your experience, and other job-related factors.