Network and I.T. Support Manager

Role Type:  6 months contract to hire Work Status:  U.S. citizen or Green Card Holder Start: Immediate Work Location: Boston, MA Work Type: Hybrid (WFH 2 to 3 days/week) What You'll DoWe are seeking a skilled Network and IT Support Manager to manage our client’s network infrastructure, support a mobile workforce, ensure security and compliance, and collaborate with Managed Support Providers (MSP). This role requires strong technical expertise in networking, server management, cloud technologies, and security. Network Management: Maintain and improve network infrastructure (Internet, P-to-P, LAN, Wi-Fi) for security, reliability, and efficiency. Manage on-premise and VMware-hosted Windows servers, networking hardware (switches, WAPs), and ensure remote access via VPN and MFA. Mobile Workforce Support: Oversee MSP resources to prioritize support requests and troubleshoot on-site and remote laptops. Maintain standard laptop images and configure systems for deployment. Manage cloud-based software platforms (Microsoft 365, Azure, AWS) and secure file-sharing (sFTP, SharePoint). Support VoIP, video conferencing, and A/V needs for meetings. Security & Compliance: Work with the Information Security team to manage risks, deploy patches, and maintain ISO 27001 certification. Maintain access control and compliance documentation. Create IT training and user documentation. Teamwork & Improvement: Collaborate with clients, colleagues, and vendors to improve technology processes and efficiency.