Electric Power Aftermarket Sales Representative (ASR)
Career Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.WE BUILD WHAT MATTERSWhat matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters.About EPD:Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!Job Purpose:The EP Aftermarket Sales Representative, part of the EP Aftermarket Sales Execution team, is responsible for working with dealers and business partners to achieve our regional aftermarket growth goals with our Electric Power Customers. This customer and dealer facing role will focus on our key growth objectives including key account planning, Customer Value Agreement (CVA) & eCommerce growth, and digital services growth, with the overall goal of increases EP Services revenue.This role is located Irving, TX (Primary); Peoria, IL; Charlotte, North Carolina; or Peachtree City, Georgia. This role will report to Aftermarket Regional Sales Manager.What you will do:
Be responsible for EP Aftermarket sales the following dealer territories: Altorfer (Illinois & Iowa), Fabick (Wisconsin & Missouri), Ohio Cat (Ohio), Gregory Poole (South Carolina), Carolina (North Carolina), and Yancey Brothers (Georgia).
Work dealers to identify, prioritize, and execute actions to achieve our yearly aftermarket growth targets.
Regularly meet with customers on aftermarket needs and discuss Cat repair options, aftermarket solutions, and services
Work with internal sales support teams identify and drive regional actions to support services growth.
Grow CVA coverage and revenue with EP customers through CVA frameworks and Integrated Customer offerings.
Increase dealer sales of parts and services through eCommerce to reach long-tail customers
Create and execution key account plans for large accounts
Increase customer and dealer engagement with digital services and solutions to increase customer value.
Provide feedback to internal development teams on aftermarket needs to support customers and provide additional services growth.
What you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Level Extensive Experience:
Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
Advises others on creating customer focused environments in various scenarios.
Communicates and models the criticality of customer focus as an organizational strategy.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive Experience:
Differentiates assumptions, perspectives, and historical frameworks.
Evaluates past decisions for insights to improve decision-making process.
Uses effective decision-making approaches such as consultative, command, or consensus.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive Experience:
Adapts documents and presentations for the intended audience.
Communicates well downward, upward, and outward.
Employs appropriate methods of persuasion when soliciting agreement.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Working Knowledge:
Works to achieve win-win in negotiations, rather than taking a win-lose approach.
Uses active listening and probing techniques to surface problems, issues, and interests.
Presents own position and listens attentively to position of others.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Extensive Experience:
Communicates to business partners regarding expectations of all parties.
Conducts periodic reviews of work effort, progress, issues, and successes.
Maintains productive, long-term relationships with business partners
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.Level Working Knowledge:
Assists in developing new geographical areas for the organization's products or services.
Implements common business development incentive programs.
Research approaches for exploring new business opportunities.
Additional information:
This role may travel up to 75% of the time.
Domestic relocation assistance to Irving, Texas is available for this position.
Visa sponsorship is not offered for this position.
This position will sit from Irving, TX; Peoria, IL; Charlotte, NC; or Peachtree City, GA., in a hybrid flexible role (3 days in office, 2 days’ working from home).
Employee Benefit Details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final Details:This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers#LI-HybridSummary Pay Range:$108,360.00 - $162,480.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.Benefits:Annual incentive bonus planMedical, dental, and vision coveragePaid time off plan (Vacation, Holiday, Volunteer, Etc.)401k savings planHealth savings account (HSA)Flexible spending accounts (FSAs)Disability benefitsLife InsuranceParental leaveHealthy Lifestyle ProgramsEmployee Assistance ProgramsVoluntary Benefits and Employee DiscountsTuition ReimbursementCareer DevelopmentSubject to annual eligibility and incentive plan guidelines .Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.Posting Dates:December 12, 2024 - December 20, 2024Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .