30 Oct
Technical Writer 1
Vacancy expired!
At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell! The Technical Writer in this position will perform three primary duties:
- Develop and improve internal documentation on wikis and SharePoint
- The documents will show internal users how to configure and use security and compliance tooling
- Work will also include creating video clips demonstrating functionality
- Work directly with internal customers to analyze their usage of the tools and advise them on how to use them more effectively
- Help new customers onboard to the internal tooling - this will involve driving communications with several parties and running scripts to customize and configure the tools
- 1-2 years work-related experience required
- Must have excellent writing, analytical, and problem-solving skills
- Must be able to demonstrate the ability to learn specified technology quickly
- Demonstrated ability to combine technical expertise with technical communication skills
- Must be able to work independently, directly with customers, and as part of the development team
- Must be highly organized
- Some coding / scripting experience with PowerShell preferred
- Bachelor's degree in Technical Communications, Journalism, English, or equivalent
Vacancy expired!