31 Oct
Support Analyst
Vacancy expired!
job summary:
Support Analyst needed for a contract opportunity with Randstad Technologies client in Redmond, WA. Job Description We are looking for an experienced Support Analyst to join our team. An ideal candidate will have a wide range of IT knowledge and experience. In this role, you will support a game studio as part of the Infrastructure team working on the franchise. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you! ?Minimum Qualifications and Skills- Requires at least 3+ years of experience of helpdesk experience
- Experience with OS performance tuning, troubleshooting, and analyzing log files within a windows based environment.
- Experience using scripting languages ideally PowerShell
- Excellent problem resolution and analytical skills
- Ability to learn quickly in fast-paced environment ?
- Experience with PowerShell
- Experience with Azure?
- Assist with initial triage, support, and resolution for user issues
- Phone, screen sharing, email support
- End-user support for proprietary tools
- Create documentation and support guides
- Drive improvements, documentation and alerting of common user issues.
- Be escalation and Subject Matter Expert for Helpdesk
- Lead the helpdesk in day to day operations ?
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
- Macros
- Business Analysis
- Desktop Support
Vacancy expired!