Office Support Specialist II

Description and Functions

GENERAL DESCRIPTION:

This position assists the Superintendent and or his designee in the performance of various administrative duties.Human Resource Contact: Suzanne Wood 307-347-5304 or suzanne.wood@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Performs executive-level administrative and support duties.

• Manages the day-to-day operations of assigned programs, projects, or functions between a variety of sources as well as the office maintenance.

• Acts as a resource to provide information or interpretation of agency-specific rules/regulations to staff, public, or other government entities, and/or to determine the most effective way of meeting the needs of management, staff, clients, or customers.

• Possible roles of this position are the executive assistant to the director and deputy director or division administrator.

• Delegates work assignments; monitors/reviews quality of work; schedules staff; provides technical assistance and training.

• Plans, coordinate, and facilitate meetings.

• Reviews cases, applications, files, records, etc. to determine the action to be taken.

• Resolves some light computer/network problems.

• Responsible for program integrity assurance.

• Provides a review and evaluation function to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated, and resolved.

• Develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.

• Assists with grant writing, contracts, RFP's and MOU's for all departments.

• Maintains database information.

• Creates and edits reports & documents for management.

• Manages schedules and timelines for managers.

• Assists with rulemaking.

• Management and oversight of all office equipment and supplies.

• Responsible for processing, maintenance, and quality control of records and documents.

• Performs program duties.

• Compiles vital information.

• Coordinates program functions between a variety of sources.

Qualifications

PREFERENCES:

Preference will be given to applicants with an Associate Degree in Business PLUS 1 year of progressive work experience in the performance of executive-level administrative duties.KNOWLEDGE:

• Knowledge in applicable computer applications, such as Google Docs and Sheets, Microsoft Word, and Excel.

• Knowledge of records processing and maintenance procedures and systems.

• Knowledge in the preparation of complicated documents.

• Knowledge and understanding of the agency, and each respective division/program.

• Knowledge of investigating alleged non-compliance.

• Knowledge of project management.

Education:

Associate's Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.

• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt

• State of Wyoming Benefit's Package

• A background check, including the taking of fingerprints, will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information

049-Department of Family Services - Wyoming Boys' School

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.