Senior Manager, Technical Program Management

What you get to do in this role:Guide and provide direction for employees to meet business outcomes and personal objectives.Create a sense of team to individuals working on disparate initiatives in multiple locations.Drive large cross-functional programs that require tight execution deadlines while also driving improvements and related projects.Be the voice of reason, methodically working through urgent, high-risk situations.Provide leadership and strategic intelligence to streamline current processes and create a vision for the future.Optimize business requirements and marry them with tooling, analytics, and communications initiatives.Create a good customer experience by looking at opportunities to improve our customer touchpoints.