02 Nov
IT Engineer
California, Los angeles , 90025 Los angeles USA

job summary:Randstad Technologies, a global and national leader in the IT Staffing and Services industry, has an immediate need for an IT Engineer to support a rapidly growing broadcast engineering team.We are seeking an enthusiastic self-starter who will have primary responsibility for deskside user support, assisting with design, maintenance and troubleshooting.This is a direct hire role paying up to $120k. Applicants must be authorized to work in the United States without sponsorship. location: Los Angeles, Californiajob type: Permanentsalary: $110,000 - 120,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities:

  • Provide courteous and timely response to calls and requests for support of both onsite and remote stakeholders
  • Utilize ServiceNow to log, update, and manage incidents and service requests and record changes to the supported environments
  • Provide support for typical business applications such as Microsoft Office Products (O365), Citrix VPNs and remote desktops, Web browsers, and Antivirus
  • Provide support for VMware based Windows environments
  • Provide support for hosted 0365 environments
  • Image, configure and deploy Windows and macOS end-user devices
  • Perform Account Management functions utilizing Active Directory Manager within an 0365 hosted environment
  • Install software and applications via automation providing day 1 and 2 support
  • Adhere to existing and develop new processes and procedures set at the enterprise level
  • Ability to multi-task between processing tickets, various project work, and working with equipment
  • Assist with equipment moves within RSN office location(s)
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
skills:
  • System Engineer
  • SERVICE NOW
  • Windows
  • LAN
  • Cisco
  • Active directory
  • CITRIX
  • SCCM
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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