02 Nov
Release Manager
Washington, Redmond , 98052 Redmond USA

job summary:

Release Manager needed for Contract Opportunity with Randstad Technologies client in Redmond, WA.Skills required:
  • Strong organization and follow through to manage a 40+ step ingestion process for dozens of pieces of content each week.
  • Experience in a release management role
  • Trouble shooting issue root causes which is complicated further in an environment with multiple builds on multiple platforms using various SDK versions
  • Strong attention to detail
  • Relentless drive to deliver high quality results on time
  • Initiative to solve problems and thrive in a fast-paced environment
  • Ability to track, manage and prioritize multiple workstreams in progress at any given time
  • Bonus experience:
  • Experience in a customer support / service role
  • Experience working with digital downloadable content
  • Experience working on a 2-sided digital marketplace
  • Gaming industry experience
location: Redmond, Washingtonjob type: Contractsalary: $26 - 36 per hourwork hours: 8am to 5pmeducation: Bachelors responsibilities:
  • Ingest content from partners to sell in our in-game marketplace
  • Ensure consistency in submissions to keep marketplace functional and easy to navigate
  • Partner Engagement will cover the following:
  • Keep partners informed as their content is going through various ingestion steps
  • Make partners aware of any package alterations so they can make sure to integrate those into any future updates
  • Confirm pricing and availability in the store
  • Make sure they know how to access revenue reporting
  • Answer questions in a timely and professional manner
  • Coordination with test, loc and rest of ingestion team to ensure content moves through the process quickly and issues are documented for either resolution or sharing with other partners.
  • Escalate issues encountered with ingestion tools, providing clear steps and any other information required for partner tool developer to reproduce
  • Recognize themes in issues reported by partners with using SDK or other tools in content workflow; escalate and drive to resolution as needed
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Bachelors
  • Build & Release Engineering
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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