02 Nov
Support Analyst
Washington, Redmond , 98052 Redmond USA

job summary:

Support Analyst needed for Contract Opportunity with Randstad Technologies client in Redmond, WA. We are looking for an experienced Support Analyst to join our team. An ideal candidate will have a wide range of IT knowledge and experience. In this role, you will support a game studio as part of the team. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you!

Qualifications and Skills
  • 1-2 years of work-related experience
  • Strong understanding of Microsoft products
  • Outstanding communication and customer service skills
  • Excellent problem resolution and analytical skills
  • Ability to learn quickly in fast-paced environment

  • Strong understanding of desktop support
  • Experience with core IT infrastructure
location: REDMOND, Washingtonjob type: Contractsalary: $15 - 25 per hourwork hours: 8am to 5pmeducation: Bachelors responsibilities:
  • Desktop/server software/hardware set-up and troubleshooting
  • End-user support for proprietary tools
  • Works as a team member to assist with operations support
  • Keeping users informed of incident progress, notifying them of upcoming changes or planned outages, etc.
  • Complete assigned documentation tasks with new or updated known errors and workarounds
  • Responsible for asset management and inventory control
  • Experience level: Experienced
  • Minimum 1 year of experience
  • Education: Bachelors
  • Desktop Support
  • Business Analysis
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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