02 Nov
Salesforce IT Manager
Kentucky, Lexington , 40512 Lexington USA

Knowledge and Skills Requirements:

  • Ability to perform complex work with computer hardware, software and network systems.
    • Proficiency with common business operating systems and applications, including Windows, Windows Server, MS SQL, MS Exchange and Office.
    • Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc.
    • Proficiency in Microsoft Exchange, Remote Desktop Services, Windows Server, SQL Server, routers/firewalls, and Active Directory.
    • Solid experience in Salesforce Administration. Development experience with APEX a plus.
    • Experience with corporate ERP, WMS and finance systems. Experience with manufacturing system a plus. Database and system architecture experience a plus.
    • Proven technical and analytical ability. Ability to diagnose and effectively resolve problems in the IT field.
    • Critical thinking, problem solving and troubleshooting skills a must.
    • Eager and curious to learn. Collaborative and a desire to teach and train.
    • Excellent prioritization and organization skills. Self-motivated, proactive and detail oriented.
    • Excellent communication & customer service skills on the phone, in person, in email and virtually.
    • Ability to effectively work across multiple departments and become a reliable contributor with the management team.
    • Ability to follow management direction to deliver desired results.
    • Ability to manage stress and maintain professionalism with a fast-paced work environment and multiple priorities/tasks.
    • Ability to effectively resolve problems and communicate progress and results to the organization and customers.
    • Ability to remain current on latest technology trends and best practices and apply knowledge to the business and customers.
    • Ability to maintain confidentiality at all times.
Job Requirements:
  • Bachelors' degree in Computer Science or related discipline.
  • 3+ years experience with Salesforce integration, deployment, development and maintenance.
  • 6+ years of experience managing information systems and technology resources. Experience must include at least 2 years supervision. Experience in a manufacturing environment is highly preferred.
  • Project management experience would be a plus.

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