- Experienced Business Intelligence Reporting and Analytics Engineer with expertise in requirement gathering, understanding business needs, end user's technical expertise\ comfort with the BI tool and implementation of BI solution.
- Expert understanding of Data Visualization, Report development best practices with focus on ease to use for end users without compromising on quality or purpose of the reporting solution.
- Passionate about working with Data to provide insights to make informed decisions, answer key business questions, understand current patterns and plan for improvements.
- Reports Developed: Power BI - Covid-19 Return to Work, CCPA DSR, DNS Report, Payment Card Industry Audit Report, Coverage Map (UI Control Usage Metrics, Session Behavioral Metrics, Unique and Overall Visitor, FAQ Usage), Customer Survey Report, Support Request Management Report. Tableau: Care Metrics, Credit Report, Call Protection product performance.
- Strong understanding and Implementation knowledge on RDBMS, Data Warehousing, Big Data, SQL, Power BI, Tableau, Excel, SSIS, ETL, MS Power Platform to deliver robust and efficient reporting and analytics solution.