Billing Representative

Billing Representative - We help to keep the lights on

We’re NetTel, USA a customer service and billing call center! We are on the other end of the phone when you call the utility companyduring your cozy winter nights and air-conditioned summer naps.

We handle billing calls for a leading provider of gas and electricitybehind every warm shower and perfectly toasted bagel is our team of call center heroes making sure the bills are explained, payment is arranged, and the lights stay on!

Now, we’re looking for another billing whiz to join our team. Could it be you?

Your Mission (should you choose to accept it?!):

- Explain bills and procedures to customers by phone

- Work with customers to resolve billing issues — no superhero cape required, just patience and thinking quick on your feet!

- Collaborate with customer service like the billing rockstar you are

You Might Be Our Ideal Candidate If You:

- Speak fluent “billing-ese” and can explain things like a pro

- Think a good day includes balancing a bill AND helping someone smile

- Can handle a little bit of math, a lot of empathy, and the occasional challenging phone call like a master

- Have experience in billing, customer service, or any other jobs that involve being responsible

- 3 Weeks Paid Training = We will train you how to do the job!

What’s In It for You:

- Competitive starting pay – because you're worth it

- Growth opportunities – if you’ve got the spark, we’ll help you shine here at NetTel!

- Flexible scheduling including Saturdays – because we get that life happens

- A supportive team that loves energy puns more than they should

Apply Now

Join us in powering the world, one bill at a time.

We promise we’re more fun than your average call center (and yes, we have snacks!). Let’s make billing… thrilling? Or at least fun and fulfilling.