02 Nov
Texas, Houston , 77001 Houston USA

Blackmon Mooring / BMSCAT is an industry leader in emergency response and disaster recovery. Founded in 1948 we have the experience and resources to provide our clients the fastest and most reliable response to get their business back up and running after disaster strikes.

We are a high energy, fast paced and fun company! Most of our employees have been with us for 10+ years. We are seeking only the best in attitude and focus to get results.

Key Responsibilities

The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.

Assure all invoices are correctly processed and mailed in a timely manner.

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Accountable for reducing delinquency for assigned accounts.

Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.

Establish and maintain effective and cooperative working relationships with dealers and sales.

Essential Functions

Weekly and monthly reporting to direct supervisor

Monthly Delinquency notices

Processing monthly credit memos and the appropriate reporting

High volume phone calls to assigned delinquent customers

Manage customers on the shutdown report

Reconcile customer disputes as they pertain to payment of outstanding balances that are due

Provide excellent & considerate customer service to dealers and sales

Internal and External customer interface

Participate in team planning meetings

Meet defined department goals and activity metrics

Required Skills

5+ years High Volume corporate Collections experience

Knowledge of Billing and Collections procedures in Insurance or the Construction industry

Accounts Receivable knowledge/experience a plus

Strong attention to detail, goal oriented

Commitment to excellent customer service

Excellent written and verbal communication abilities

Ability to prioritize and manage multiple responsibilities

Understanding of Insurance collection process a plus

Experience with Project Accounting preferred

If this sounds like you, please apply TODAY at www.bmscat.com/careers

Blackmon Mooring / BMSCAT is an equal opportunity employer. Blackmon Mooring / BMSCAT does not discriminate based on age, race, color, national origin, disability, sexual orientation, gender or religion.

Related jobs

Report job