Blackmon Mooring / BMSCAT is an industry leader in emergency response and disaster recovery. Founded in 1948 we have the experience and resources to provide our clients the fastest and most reliable response to get their business back up and running after disaster strikes.
We are a high energy, fast paced and fun company! Most of our employees have been with us for 10+ years. We are seeking only the best in attitude and focus to get results.
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
Assure all invoices are correctly processed and mailed in a timely manner.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with dealers and sales.
Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
Processing monthly credit memos and the appropriate reporting
High volume phone calls to assigned delinquent customers
Manage customers on the shutdown report
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service to dealers and sales
Internal and External customer interface
Participate in team planning meetings
Meet defined department goals and activity metrics
5+ years High Volume corporate Collections experience
Knowledge of Billing and Collections procedures in Insurance or the Construction industry
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Understanding of Insurance collection process a plus
Experience with Project Accounting preferred
If this sounds like you, please apply TODAY at www.bmscat.com/careers
Blackmon Mooring / BMSCAT is an equal opportunity employer. Blackmon Mooring / BMSCAT does not discriminate based on age, race, color, national origin, disability, sexual orientation, gender or religion.